REGULATIONS

Check-in is from 15:00 to 19:00.
Guests must have valid identification documents, including any accompanied minors.
In case of delayed arrival or no-show, no refunds will be given.

Breakfast is available from 7:00 to 9:30. Please inform us in advance of any intolerances or allergies. For early check-outs, a takeaway breakfast can be requested by 15:00 the day before.
Please maintain silence from 22:00 to 7:00.
It is recommended to close windows and doors when leaving the room and to use water, electricity, services, and food responsibly to avoid waste.
Rooms are tidied and cleaned every morning. Unless otherwise requested, towels left on the floor will be changed. Bed linen will be changed only for stays longer than three days.
Electronic keys allow free entry and exit from the premises at any time, with common sense.

Check-out is from 7:00 to 10:00. Please vacate the room by this time out of respect for other guests and staff. A fee of €50 will be charged for check-outs after 10:00. After 11:00, an additional night’s cost will be charged, with check-out still required.
Leave the electronic keys on the room desk. Loss or damage to keys will incur a fee of €25 each.
No refunds will be given for early departure from the reservation.
After the check-out, guests can stay in the premises until 16:00 to enjoy the garden, the natural pool, use the tables and benches outside and the restroom in the basement. Supervised baggage storage is not available. The price to stay in the facility after the check-out is €25 per person.

Keep all common areas tidy and clean. Cigarette butts or other waste must be disposed of in the designated containers. Waste separation is mandatory; containers are located outside the kitchen.
Use facilities and equipment as intended. Misuse of benches and tables is prohibited. Climbing fences, gates, light poles, or similar structures is forbidden.
Loud shouting, slamming doors and windows, and the use of drugs or smoking inside the premises are prohibited. Violation incurs a €250 fine.
Do not hang or stick posters or any items on the exterior or interior walls of the establishment.
The power supply is 220 volts; please ensure that devices are compatible. Avoid overloading the electrical system with high-demand appliances. Italian-type plugs are in use; please bring an adaptor if necessary.
Everyone is responsible for any damages caused and must compensate for them. Parents, guardians, or responsible adults are personally liable for damages caused by minors.
Parents, guardians, or responsible adults are responsible for supervising minors at all times and in all locations.
Free play is allowed, except for the use of balls, frisbees, boomerangs, slingshots, warlike toys, sharp objects, and similar items.
The garden area is pedestrian-only.
Organising parties and events without authorisation is prohibited.
The use of drones is not allowed without authorisation.

Climbing trees and picking plants or flowers is prohibited.
Catching, harassing, injuring, or killing any animal is forbidden.
Feeding wild animals of any species is prohibited.
Harassing farm animals, entering their enclosures, or feeding them without authorisation or supervision is prohibited.
Unauthorised dogs, cats, and other pets are not allowed on the premises.

It is mandatory to take a thorough shower without using detergents before entering the water. Remove any sunscreen or insect repellent residues.
Swimming with open wounds is prohibited.
Diving is not allowed.
Walking in the plant purification zones is forbidden.
The plants are the filtering heart of the system; they must not be removed.
Swimming is not permitted if the cleaning robot is in the water.
Children must be accompanied and supervised by an adult, who should ensure they have used the toilet beforehand.
Return chairs and loungers to their places after use.
The lake is open for swimming from April to September.